(February 13, 2025) Miami, FL — Centurion Boats has proven their commitment to customer satisfaction, as they have been awarded the NMMA CSI Excellence in Customer Satisfaction Award for the seventh year in a row at the 2025 Miami Boat Show. Centurion boats is one of only ten towboat manufacturers honored with this prestigious award. Having continuously received this award makes it clear that customer satisfaction is a top priority for the company. In fact, it’s something buyers have come to expect from Centurion Boats, a Correct Craft Company.
Amy Mauzy, VP Marketing & Brand Direction and Andy DiFalco, Customer Service Director, attended the Discover Boating® Miami International Boat Show® NMMA Industry breakfast noting: “It is such an honor to be recognized by the NMMA for excellence in brand experience. This past year we have grown in market share moving up to #5 in the boat manufacture ranking of unit sales in the United States and this award shows that our customers are happy with our product.”
The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers.
63 award recipients in 12 categories achieved an independently measured standard of excellence of 90% or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1 and December 31, 2024. Participating manufacturers must survey all new boat buyers during this period. The program surveyed over 275,000 customers.
“Today’s boaters not only seek exceptional on-water experiences with their boat, but the highest level of overall customer experience with the dealer from purchase to delivery through ongoing service and maintenance,” said Robert Newsome, Chief Administrative Officer and Senior Vice President of Operations for the National Marine Manufacturers Association (NMMA). “We recognize and applaud these boat and engine manufacturers for setting the standard by delivering an exceptional purchase journey, playing a vital role in boater retention.”
About Centurion Boats: Creating the World’s best waves, wakes and ride since 1976, Centurion is a towed water sports boat manufacturer built on innovation and commitment to excellence. As a Correct Craft Company, we are charged with “Making Lives Better”. We embody this phrase with the boats we build along with the lives we live on and off the water. Centurion Boats is the perfect ride every time. To learn more about Centurion Boats, visit http://www.centurionboats.com.
About Correct Craft: Celebrating 100 years of excellence in the marine industry, Correct Craft is a Florida-based company with global operations. Focused on “Making Life Better,” the Correct Craft family includes Nautique, Centurion, Supreme, Bass Cat, Yar-Craft, SeaArk, Parker, and Ingenity boat companies, Pleasurecraft Engine Group, Indmar Marine Engines, Velvet Drive Transmissions, Mach Connections, Merritt Precision, Osmosis, Watershed Innovation, and Aktion Parks. For more information, please visit www.correctcraft.com.